Legal

Refund Policy

A simple, fair refund policy for TapFirst, operated by Regina Shaw.

Last updated: August 26, 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your purchase, or reply to your Paddle order receipt. You can also reach us through the support contact shown on your receipt and we'll help.

Paddle is the Merchant of Record for all TapFirst orders, so refunds are issued by Paddle back to your original payment method.

Cancelling your subscription

You can cancel your subscription anytime from your account page — no phone calls, no email chains. Cancelling stops future renewals; you keep access until the end of your current paid period. The 30-day money-back guarantee above applies separately if you'd also like a refund.

Free trial

Paid plans start with a 7-day free trial. You won't be charged until day 8, and you can cancel during the trial without being charged at all.